All goods are packed extremely well, to avoid disappointment of damaged goods when they arrive. insurance/damaged parcels we are not responsible for properly packed goods being damaged in transit unless optional insurance is taken out or goods signed for as unchecked, we will then supply the receipt for you to put in a claim with the shipping company. If you are unsure of anything simply e-mail us.

Shipping Abroad

Small packages can be shipped abroad, ie keyrings, moneyboxes etc. But you are not allowed to buy heavy packages in your country, then send them elsewhere were the shipping rate will be higher. We recommened purchasing a gift certificate for this purpose.

Returns

All new products carry a 30 Day money back guarantee, arrangement can be made for exchange, credit or refund at our discretion. Products returned for refund or exchange MUST: be 100% complete and undamaged, contained in original packaging, including all manuals, blank warranty cards and other accessories which you have been purchased from us. other options are to repair or replace the item. It does not cover excessive wear and tear or faults caused by incorrect, operation or any form of abuse. We do not supply goods on a trial basis. It is the responsibility of the buyer to ensure that any goods purchased are suitable for their application and are fit for the purpose intended. Any none-faulty goods returned for credit within a 30 day period from purchase will carry a 25% restocking fee. Any postal charges both ways are the responsibility of the purchaser.